It looks like some great friends were able to get this uploaded to YouTube. I haven't seen the video yet but read the transcript and was pretty impressed. It seems like a lot of other organizations were delighted to see it done in a very professional manner instead of the usual sensaltionalizing of the subject we've seen in the past.
I'm sure it's being posted all over the place, but I'm also including it here in case you missed it:
Part 1:
Part 2
I just received an unexpected email from the cruise line about my upcoming
cruise.
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I just received an unexpected email from Princess Cruises today, and jumped
at calling RQS as soon as we had the chance to digest it. Seems like
Prin...
2 minutes ago